Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 3 - 6 business days
  • Europe : 2 - 4 business days
  • Australia, New Zealand and Oceania : 5 - 7 business days
  • Asia Pacific : 5 - 7 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

  • Custom or personalized orders
  • Conditions of return

    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    Questions about your order?

    Please contact me if you have any problems with your order.

    Frequently Asked Questions

    Whic raw material do we use in our production?

    We use Limoges Porcelain in our products. Limoges Porcelain is borned in Limoges, France; used since 18th century. It's extremely white, fine, ball milled body and wonderfully translucent qualities. And also, its' texture is extremely smooth. Limoges Porcelain is incomparably expensive compared to ceramics and 2 times more expensive than ordinary porcelain clay. At more expensive cost, we offer affordable prices.

    Wholesale availability

    Yes, we do wholesale.

    Do we sale 2nd quality products?

    Unfortunately, we do not sell defective products. However, if you are considering buying in bulk, I can help you take advantage of our wholesale discount.

    How many days does it take to finish a product?

    Shaping the mud, drying it naturally, baking biscuits, sanding for retouching, glazing and baking in a 1270 degree oven again. The production of a handmade product takes 8 working days.

    Custom and personalized orders

    We can produce wholesale custom-made products according to the availability of our workshop. Please feel free to ask your request. We can produce high quality porcelain in any color and shape you want.

    Legal imprint